How does UroPartners use an AI scribe?

Your clinician uses a note-taking AI tool to focus entirely on you during your visit while still allowing them to accurately capture medical information, ensuring a comprehensive and precise record of your care.

Do I have to give consent?

Your consent is crucial. All clinicians are encouraged to obtain consent before using an AI scribe. You can withdraw your consent at any time.

Who has access to my medical information?

We employ robust and strict access controls meaning only your clinician has access to sensitive information- We are HIPAA compliant. Our information management systems are also ISO27001 and SOC2 accredited for data security.

How is my data used?

Our approach to data collection is threefold:

  • Be Transparent: We clearly explain how we use your data in our Privacy Policy and Terms and Conditions.
  • Limit Collection: We only collect data that is essential for providing you our services or enhancing the AI scribe's effectiveness.
  • Ensure Security: We restrict the disclosure, retention, and use of your data, ensuring it is safeguarded.

Our commitment ensures that every piece of information collected has a clear purpose, either to deliver the product you love or to improve the AI scribe's performance and accuracy.

Do you store recordings of my appointment?

Conversations are transcribed simultaneously while they happen, meaning no recordings are ever stored. Notes that a clinician saves from the appointment will be added to your Electronic Health Record in your clinician’s Practice Management System, as standard.

Any questions?

Get in touch at liaison@uropartners.com